Non-Emergency Medical Transportation (NEMT)
We obtain and track required authorizations and referrals to prevent delays or denials in care. Our process ensures services are approved in advance and aligned with pWe provide safe and reliable transportation for patients to and from medical appointments, ensuring timely access to care. Our services reduce missed appointments and support continuity of treatment.ayer requirements
Transportation Modes
We go beyond basic billing by carefully differentiating between Ambulatory, Wheelchair (Lift-equipped), and Stretcher transport requirements. Our team applies the precise HCPCS codes and appropriate modifiers to match the patient’s specific mobility status. This accuracy ensures you are reimbursed at the correct tier and prevents audits caused by misclassifying mobility levels without proper medical justification.
Operational & Support Services
Trip Sheet Auditing
We review dispatch data to ensure every trip log contains essential compliance details, including timestamps, GPS verification, odometer readings, and patient signatures.
Data Accuracy & Compliance
Our audits ensure that trip documentation meets regulatory standards, reducing the risk of claim denials or recoupments.
System Integration Support
We bridge the gap between your dispatch software and Medicaid brokerage portals for seamless data transfer and claim readiness.
Complete Revenue Capture
By matching trip logs to submitted claims, we ensure every "loaded mile" is accurately billed and compensated.
Specialized & Add-on Services
We help you maximize the revenue potential of every trip by capturing chargeable services that are often overlooked. We ensure accurate billing for add-on codes, including oxygen administration, extra attendants for patient safety, bariatric support, and billable wait time. By validating the medical necessity for these extras, we boost your revenue per trip while adhering to strict payer coverage guidelines.